FREQUENTLY ASKED QUESTIONS
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Most Asked Questions
You may be asked to provide information including your full legal name, former or alternate names where applicable, date and place of birth, and residential address history. Additional identity verification may be required depending on the screening method and applicable requirements.
Eligible checks are commonly completed in an average of five minutes. Processing may take longer when identity verification, documentation, or additional review is required.
Triton works with police service partners across Canada to facilitate searches of the RCMP’s Canadian Police Information Centre (CPIC) criminal record database. A Canadian Criminal Record Check generally relates to records within Canadian systems and should not be considered a search of criminal history in other countries.
No. A Vulnerable Sector Check includes additional screening for eligible positions involving trust or authority over vulnerable people.
Confirm the exact check with the employer, licensing body, volunteer organization, school, or other organization requesting it before placing your order.
Criminal Record Checks are commonly requested for employment, licensing, placements, volunteering, and other personal requirements. Acceptance depends on the requesting organization’s policies.
You will receive instructions explaining any identity verification, documentation, or additional steps needed to continue your check.
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Triton works with police service partners across Canada to facilitate searches of the RCMP’s Canadian Police Information Centre (CPIC) criminal record database. A Canadian Criminal Record Check generally relates to records within Canadian systems and should not be considered a search of criminal history in other countries.
You may be asked to provide information including your full legal name, former or alternate names where applicable, date and place of birth, and residential address history. Additional identity verification may be required depending on the screening method and applicable requirements.
Triton supports multiple identity-verification methods, including electronic identity verification, photo-ID and facial verification, and in-person identity verification through Canada Post where applicable. The available process can depend on the check and verification requirements.
Electronic Identity Verification, or E-IV, is an online method of confirming your identity without requiring physical identification and witness signatures. Triton’s E-IV process uses knowledge-based questions generated from information associated with your credit file. Successfully answering the questions confirms your identity so your application can proceed.
Yes.
Triton provides international background screening capabilities across more than 160 countries through its global screening network.
Available screening methods, documentation requirements, cost and turnaround time vary by jurisdiction.
Triton’s platform and customer data are hosted in Canada.
Triton maintains security and privacy controls including encryption, role-based access and audit logging to protect candidate and organizational information.
Implementation timelines depend on the systems being connected, workflow complexity, required data exchange, security review, testing requirements and availability of both teams.
Triton works with your business and technical stakeholders to establish requirements, implementation milestones, testing and launch plans before deployment.
Yes.
Triton supports two-way data exchange between connected systems. Candidate and screening request information can be sent to Triton, while status updates and completed results can be returned to the connected system.
The exact information exchanged depends on the integration design, permissions and approved workflow.
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