FREQUENTLY ASKED QUESTIONS
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Most Asked Questions
You may be asked to provide information including your full legal name, former or alternate names where applicable, date and place of birth, and residential address history. Additional identity verification may be required depending on the screening method and applicable requirements.
Eligible checks are commonly completed in an average of five minutes. Processing may take longer when identity verification, documentation, or additional review is required.
Triton works with police service partners across Canada to facilitate searches of the RCMP’s Canadian Police Information Centre (CPIC) criminal record database. A Canadian Criminal Record Check generally relates to records within Canadian systems and should not be considered a search of criminal history in other countries.
No. A Vulnerable Sector Check includes additional screening for eligible positions involving trust or authority over vulnerable people.
Use Check Order Status to view the latest status of a background check you have already submitted.
Confirm the exact check with the employer, licensing body, volunteer organization, school, or other organization requesting it before placing your order.
Criminal Record Checks are commonly requested for employment, licensing, placements, volunteering, and other personal requirements. Acceptance depends on the requesting organization’s policies.
You will receive instructions explaining any identity verification, documentation, or additional steps needed to continue your check.
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Use Check Order Status to view the latest status of a background check you have already submitted.
Triton works with police service partners across Canada to facilitate searches of the RCMP’s Canadian Police Information Centre (CPIC) criminal record database. A Canadian Criminal Record Check generally relates to records within Canadian systems and should not be considered a search of criminal history in other countries.
You may be asked to provide information including your full legal name, former or alternate names where applicable, date and place of birth, and residential address history. Additional identity verification may be required depending on the screening method and applicable requirements.
Triton supports multiple identity-verification methods, including electronic identity verification, photo-ID and facial verification, and in-person identity verification through Canada Post where applicable. The available process can depend on the check and verification requirements.
No.
Cost, turnaround time, documentation and processing requirements can vary significantly between jurisdictions.
Not necessarily.
Global watchlist and sanctions screening can provide valuable information and may complement international criminal screening.
Where a comprehensive criminal record check is legally and practically available, however, watchlist screening should not automatically be considered a replacement.
No.
Canadian criminal screening is typically national in scope.
In the U.S., screening may begin with an SSN trace to identify address history, followed by appropriate county, state and federal searches. National databases may supplement this process but are not generally sufficient as a standalone search because reporting and participation can vary.
International criminal screening is jurisdiction-specific.
Record sources, access rules, documentation requirements and screening methods vary by country. Depending on the jurisdiction, screening may involve primary-source criminal searches, candidate-obtained police clearances, authentication or other available sources.
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