REFERENCE SCREENING FOR ORGANIZATIONS
Reference Checks
Go beyond the résumé with structured feedback from people who have worked with your candidate. Triton helps you gain meaningful insight into performance, reliability, strengths, and suitability for the role.
1 – 3 Business Days
Typical
turnaround
Phone & Online
Flexible referee
response options
Human-Led
Conducted by
Triton representatives
Customizable
Role-specific
questionnaires
Canadian Support
Trained screening
specialists
TRUSTED BY CANADIAN ORGANIZATIONS ACROSS INDUSTRIES
WHAT IT COVERS
Go beyond the resume with structured professional feedback.
Reference Checks provide additional context about a candidate from people who have previously worked with them. Triton’s Reference Checks provide additional insight into past performance, workplace behaviours and role-relevant competencies to support a more informed hiring decision.
Covered
Role-relevant areas such as work performance, reliability, communication, teamwork, leadership, professionalism, strengths, development opportunities and eligibility for rehire. Questionnaires can be customized by role or competency framework.
Not Covered
A Reference Check does not independently verify criminal history, education, or other background information by separate screening services. Feedback is based on information provided by the candidate’s referees.
Data Source
Feedback is collected directly from candidate-provided referees through secure online questionnaires or telephone interviews, with Triton using email and telephone outreach to support completion.
When you need it
Add context when experience on paper is not enough.
Pre-Employment Screening
Gather structured feedback about a candidate’s previous performance and working relationships before completing your hiring decision.
Most relevant for: general hiring, professional roles and positions where past performance matters
Senior and High-Responsibility Roles
Add another perspective when leadership, judgment, collaboration, or previous performance are particularly important to the position.
Most relevant for: executives, managers, team leads and other positions of responsibility
High-Volume and Staffing Recruitment
Standardize reference checking across recruiters, branches, clients or hiring teams with consistent questionnaires and a structured screening process.
Most relevant for: staffing firms, recruitment agencies and high-volume hiring programs
WHY TRITON
Consistent reference checking without the recruiter follow-up.
1 – 3 Business Days
Typical turnaround
Keep your hiring process moving.
Triton manages reference outreach, reviews responses and makes the completed report available through your secure account, typically within 1-3 business days depending on referee responsiveness.
Custom Questions
Role specific questionnaires
Ask what matters for the role.
Work with Triton to develop custom reference questions for your positions, recruitment practices, or competency framework.
Human-Led
Flexible reference collection
Reach references in the way that works.
Triton combines trained screening specialists with secure online questionnaires and telephone outreach to help improve completion rates and capture meaningful feedback.
Canadian Support
Help when you need it
Reduce the burden on your recruitment team.
Let Triton manage reference outreach and follow-up while your team stays focused on hiring. Canadian-based support is available to assist clients and candidates throughout the process.
Over 10 Checks a Month?
Explore Managed ScreeningBuilt on Trust
Canadian-owned. Secure by design. Accountable in practice.
Triton combines secure technology, responsible data practices, independently assessed controls, and responsive Canadian support to protect sensitive candidate and organizational information.
Privacy and Security
We protect sensitive information through secure technology, strong privacy practices, and independently recognized security standards.
SOC 2 Type II
PCI DSS
PIPEDA
PRIVACY TRUST
NORTON SECURED
BBB ACCREDITED
COMPLIANCE AND ACCREDITATION
Our screening practices align with applicable regulatory requirements and recognized industry standards, supported by professional memberships and accreditations.
PBSA MEMBER
GDPR READY
BILINGUAL EN/FR
LAW 25 COMPLIANT
FROM CANADIAN EMPLOYERS
What organizations say about Triton.
“Triton is an excellent company to work with. They are very responsive and accommodating to all of our business needs. They will go out of their way to meet the customers’ requirements including adapting their process for special requests.”
Director of Procurement, Bell Canada
EXPAND YOUR SCREENING PROGRAM
Combine feedback with verified candidate information.
Add Reference Checks to a broader screening package based on the qualifications, experience, and responsibilities of each position.
Employment Verification
Confirm previous employers, positions, and dates of employment through a factual verification process.
Learn MoreEducation Verification
Confirm reported institutions, degrees, diplomas, certifications, and other relevant education credentials.
Learn MoreCriminal Record Check
Add fast, secure Canadian criminal record screening where appropriate for the role and your organization’s screening policy.
Learn MoreCOMMON QUESTIONS
What organizations ask about Reference Checks
Triton typically completes Reference Checks within 1–3 business days, depending on referee availability and responsiveness. Triton consistently completes 90% of Reference Checks within this timeframe.
The candidate provides their referee information through Triton’s secure platform. Triton then contacts the referees using email and telephone outreach. Depending on your organization’s requirements, referees can complete a secure online questionnaire or participate in a structured telephone interview. Responses are reviewed and consolidated into a standardized report available through the secure client portal.
Yes. Triton can work with your organization to develop and configure custom reference question templates aligned with your recruitment practices, positions, or competency framework. Different questionnaires can be created for different job families or position types.
Questions can focus on job-related areas such as previous performance, dependability, judgment, professional strengths, areas for improvement, working relationships, and other criteria relevant to the position.
An Employment Verification primarily confirms factual employment information such as employer, position, and dates of employment.
A Reference Check gathers qualitative feedback from a professional reference about the candidate’s previous work experience and performance. Organizations may use both when they need factual verification and additional professional context.
Outsourcing Reference Checks can help create a more consistent and repeatable process while reducing administrative work for your recruitment team. Triton manages referee outreach and follow-up, provides customizable questionnaires, and consolidates responses into standardized reports for your hiring team.
GET STARTED
Ready to make Reference Checks easier to manage?
Choose the option that fits your hiring volume, roles, and screening workflow.
UNDER 100 SCREENINGS ANNUALLY
Open a self-serve account
Order Reference Checks as needed and manage completed reports through your Triton account.
OVER 100 SCREENINGS ANNUALLY
Build your screening program
Create consistent Reference Check questions, screening packages, and workflows across recruiters, roles, teams, and locations with support from Triton.
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